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OCR: Figure 2. Flipchart Created in a Workshop with User Representatives USE CASE #1 User Classes: All Purpose/Goal: Let the user view a stored order Frequency: Five uses/per user/per day USER ACTIONS SYSTEM RESPONSES User enters order Order is displayed number he or she with details shown wants to view User enters order Error message: number, but it no such order doesn't exist number found User does some Next response is other thing also shown on an adhesive note Related responses can be grouped together"